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Preserve your precious memories with this ideal combination of elegant, reliable storage and automatic backup features. Your baby's first step, your wedding in Bali, all your important milestones...all captured in digital photos and video. What could be more important? Store them safely and keep them backed up on My Book Home Edition external hard drives.
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By T. Jacobs
This is my second, and last, Western Digital "home" external hard drive. The first one failed just after the warranty ended. For some reason, probably shortsighted cheapness, I went to [...] and bought the new "improved" model. It has just failed -- after one year of service. Fortunately it has a three year warranty and WD is sending me a replacement, but I have so little confidence in their external consumer-level drives at this point that I doubt I'll be storing any important data on it. My recommendation is stay away from these WD external drives. They're cheap, and you get what you pay for (not much).
By Tom H. (Northeast USA)
I bought this drive as a file back-up unit about 2.5 years ago. It worked fine until last week when I heard a clicking noise when it powered up and it failed to properly initialize. A quick search of the web proved that this is apparently a common problem for this drive and it signifies a drive failure. Now, my only option to retrieve my data is an expensive data extraction by Western Digital.
I think they spent too much money on exterior design and not enough on reliability ! I would gladly trade the look of this drive for one that doesn't fail. A responsible manufacturer would recall a product with a failure rate this high or at least warn their customers that they need to back-up their back-up before it fails.
Not sure what I am buying to replace this but it won't be a Western Digital external drive. I think I will pick out the ugliest one from now on since it means they are spending their resources on the inside where it counts.
By Chase Campbell (Houston, TX)
The hard drive was terrible. I used it very lightly for about 8 months and then it started making a clicking noise and failed. I lost a lot of sentimental and important data. I couldn't be more dissatisfied with WD.
By S. Gillogly (San Jose, CA)
I have purchased 3 Western Digital My Book external drives in the past 3 years. Two have already failed! Do NOT waste your money on this brand! They suck! I am now looking at other brand names to preserve my data!
By W. J. G. (Pennsylvania)
There is only one thing you need to know about this drive. When using the eSATA interface, hard drive S.M.A.R.T. data will not be passed to the computer. The SMART data is a method of data collection that you can use to monitor the behavior of the drive and most importantly, observe warning signals that the drive may fail. This is not an error on my part, even the Western Digital diagnostic software fails to obtain it - see submitted picture.
To observe the SMART data, one must turn off the computer, connect the usb then restart. I am not aware that this is a hot swappable drive and if it is - one would need a motherboard with SATA ports that support hot swapping.
One star for being idiots.
Best thing really, buy a hard drive oem, and buy your own enclosure (with a fan!). Be about the same price.
I will be taking this apart and putting the drive into an external enclosure I will be buying.
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